Committed to the highest levels in customer satisfaction.
For our retail products that carry an extended warranty, and were purchased on or after June 22, 2005, EVGA will provide an extended warranty to the original purchaser of each retail product and that the product will not suffer, in material or workmanship, from any defect that adversely affects the performance of the product. This extended warranty is valid so long as the original purchaser owns the product and is based upon the following:
Products purchased ON or AFTER November 1, 2009 MUST be registered within 30 days of the ORIGINAL DATE OF PURCHASE to receive EVGA's Free Extended Warranty. All products not registered within 30 days will ONLY receive a 1 year limited warranty.
All RMA replacements to countries outside the United States will state Warranty Replacement on the package to assist in avoiding any Brokerage Fees through customs. EVGA is NOT responsible for any fees charged by the destination country's government body or brokers due to brokerage fees.
EVGA reserves the right to claim for shipping fees as well as a service charge from the customer for any incomplete or modified product that is returned and requires repair or replacement, or when the customer is not entitled to any coverage under EVGA's warranty. Service charges are variable based upon the actual material and labor cost to replace missing or modified parts back to their original factory condition.
Please Note: As EVGA strives to honor the best warranty in the business we have made, and will continue to make, policy changes. Make sure you read this document carefully and check back for updates. EVGA reserves the right to change this policy without advance notice.
Please feel free to call us first for any needed support at +886-2-8226-2868.
We stand behind the products we sell for their value, quality, and reliability.